QUESTIONS AND ANSWERS - CARDS:: My card was lost or stolen. What can I do?

If your card is lost or stolen, please report this immediately to our Contact Centre which is available 24 hours a day, 7 days a week.

Option 1: Block or cancel your card through the Raiffeisen Mobile Banking app

Option 2: Block or cancel your card by making a phone call

Option 3: Block or cancel your card at one of our branches

Instructions for blocking and activating the card can be found below:

If your card is lost or stolen, please report this immediately to our Contact Centre which is available 24 hours a day, 7 days a week.

If your card is lost or stolen, please call:

081 92 92 92 or 033 75 50 30

For instructions on how to activate your card, please call:

081 92 92 92 for calls from BiH

033 75 50 10 for calls from abroad