Account balance can be checked in a few, simple steps:
1. You need to call Raiffeisen direct info at 081 92 92 92, after which you access the main menu. To access the account balance option, dial 3. After that, you will be asked to dial 1.
2. After dialling 1, you will hear the message: "Please enter your account number". The account number is entered as follows: For debit cards, enter the sixteen-digit transaction account number, For credit cards, enter the eleven-digit card account number from the statement, For savings and giro accounts, enter the eleven-digit account number; if the savings or giro account contains the "dash" character, it is necessary to enter the "star" character (*) instead.
Upon entering the account number, it must be confirmed by pressing the "hash" key (#) on the phone.
3. After confirming the account, a message will follow: “Please enter your PIN“. Upon entering your PIN to use the Raiffeisen Direct Phone service, it must be confirmed by pressing the "hash" key (#) on the phone.
4. An automated voice message with the balance of the account will follow.
5. To return to the previous step at any part, just dial 9.