Examples of Social Responsibility / Social Banking
Financial Literacy
Financial literacy is one of the fundamental principles of our Sustainability Strategy, and we regularly conduct financial education activities for our clients. Some activities we carry out in this segment include:
- Preparing and distributing educational materials in branches to help clients better understand financial services,
- Conducting educational activities in the form of workshops/webinars for youth,
- Organizing visits to our Bank for school-age children to familiarize them with financial concepts from an early age,
- Advising our clients on how to protect themselves when conducting transactions online and safely using cards.
Savings Days and Workshops with Youth through Partner Associations and/or Employment Fairs
Raiffeisen Bank traditionally hosts hundreds of children from kindergartens and primary schools across Bosnia and Herzegovina to celebrate World Savings Day. During visits to the Bank's Central Office and branches, employees talk to children about the importance of saving, explain basic savings concepts, and introduce them to the work they do daily. The bank also organizes WORKSHOPS FOR YOUTH with long-term partners and associations, such as SOS Children's Villages BiH, focusing on financial literacy topics, including:
- "Digital banking and using financial apps for everyday transactions and payments"- "Using cards online, payment security, and sharing account and card information with others"- "Dual education—what it means to work in a bank" and how to get an opportunity for an internship in a bank.
Support for the Economics Olympiad
Recognizing the importance of economic education, in 2024 we supported the ECONOMICS OLYMPIAD 2024. The primary goal of the Economics Olympiad competition is to spark young people's interest in studying economics through a competitive and educational program, and to encourage the development of analytical skills and economic literacy. This helps them better manage their money, understand economic trends, make better decisions about spending, borrowing, and investing, understand labor market dynamics, the broader economic context, and the impact of decisions on society and the environment. In the final round of the competition, the top five high school students are selected to represent Bosnia and Herzegovina in the international round of the Economics Olympiad.
"Women in Business" Program
As a responsible banker, we support women who lead or own small and medium-sized enterprises, recognizing that this client segment plays a significant role in job creation and stimulating economic growth. By supporting projects focused on women entrepreneurs, the Bank contributes to achieving SDG Goal No. 5 related to gender equality.
Within this program, the Bank has participated in numerous activities and events where experts from banking and other fields shared their knowledge and experiences in managing small and medium-sized enterprises.
In the period 2022/2024, this form of financial literacy was realized through more than 40 different networking events and conferences for entrepreneurs, held at 25 locations across Bosnia and Herzegovina, with nearly 900 participants/entrepreneurs involved.
Collaboration with Universities
At the Faculty of Economics, International Burch University, School of Economics and Business Sarajevo, and the AISEC Youth Fair, financial education projects were implemented as corporate volunteering projects and guest lectures by our colleagues. Through these activities on financial literacy/lectures, representatives of our bank contributed to this initiative, aiming to familiarize students with topics in banking, digitalization, green innovations, and entrepreneurship.
More than 140 students and young people participated in these lectures and workshops.
Through projects such as YourJob or Career Navigator at the University of Sarajevo, our colleagues from the Human Resources Management, Organization, and Corporate Culture sectors continuously promote career development opportunities and present Raiffeisen Bank products designed for the younger population entering the job market.