RAIA virtual assistant: Support you can always rely on? It's possible!
Ask a question to our virtual assistant. If the assistant is unable to help, a personal banker will contact you soon with the option to conduct audio/video calls, screen sharing, and document sharing with the personal banker.
The RAIA virtual assistant is used for banking transactions - it is not a real person. Similar to sending messages on your mobile or social media, the RAIA virtual assistant can provide you with answers about Raiffeisen Bank's products and services, as well as answers to certain service-related questions. If you need information about your transactions with the Bank, ask the RAIA virtual assistant through the Raiffeisen Mobile Banking app.
The RAIA virtual assistant knows information found on the Raiffeisen Bank's websites and publicly available documents, and it continuously learns about new topics and answers to expand its knowledge base.
Gathering information often takes time, and time is money, so ask our virtual assistant about Raiffeisen Bank. At the same time, if you need information about your transactions with the Bank, ask the RAIA virtual assistant through the Raiffeisen Mobile Banking app.
The RAIA virtual assistant cannot make any transactions or arrange services on your behalf. You can do that yourself through digital channels or at one of our branches.
Didn't get an answer to your question from the RAIA virtual assistant?
Don't worry, through the Raiffeisen Mobile Banking app, you can contact your personal banker who will assist you in resolving your requests.