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Important notice for customers

We inform the esteemed clients of Raiffeisen Bank that in order to provide the best possible services to our clients, we improve processes and introduce new technologies. 

Accordingly, in the period from 15.11.2024. from 23.59 p.m. to 16.11.2024. until 03:00 a.m (in the morning), the following service will be interrupted:

  • Cards issued by Raiffeisen Bank, for withdrawing cash at ATMs, as well as for paying for goods and services via POS terminals in the country and abroad.

Also, in the period from 15.11.2024. from 23.59 p.m. to 17.11.2024. until 16:00 p.m, Raiffeisen digital services:

  •  Internet banking for individuals and legal entities, 
  • Mobile banking, 
  • Banking on Viber, 
  • Digital Branch internal transactions, will be interrupted.

We kindly ask clients who plan to make payments in the specified period to withdraw the necessary amount of cash from your account in a timely manner, especially if you intend to travel abroad at that time.

All current information related to the planned interruption of services will be available on this page, which clients can follow in order to be informed in a timely manner.In case you need any other information, please feel free to contact us at +387 33 75 50 10 or on other communication channels that the bank offers at your disposal.

We apologize in advance to our clients for the inconvenience and kindly ask for your understanding and patience.