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RZB Group
www.rbinternational.com
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BiH
Press release

Global Custodian ranked RAIFFEISEN BANK AS A "TOP RATED" of custody in Bosnia-Herzegovina

Notable results of the RBI in the region

Sarajevo, 25.01.2012. - Raiffeisen Bank was this year ranked as a "TOP RATED" bank to provide custody services in Bosnia and Herzegovina. This recognition is awarded by the "Global Custodian's" reputable journals in the field of guardianship, in accordance with the results of surveys conducted among users of this service. The Bank has the option of the customer for the fifth consecutive year, won this enviable rating.

"The award is given to us once again awarded the magazine" Global Custodian "and the fact that Raiffeisen Bank is recognized as the leading custodian bank in Bosnia and Herzegovina, particularly from international clients, confirmation of our constant efforts to offer superior service to clients in both the custodial segment, so in other segments, "said Michael Mueller, CEO of Raiffeisen Bank.

"Ratings received by our bank, but stand out RBI Group personalized approach to client service and market expertise and quality management. In this regard, the success of this prestigious survey in the past few years is another indicator of the success of our strategy custody. Recognition of industry will help us continue to build our market share and reputation in the future, "said Mueller.

RBI Group is the sixth time in a row ranked the best in the Austrian market, but the departments of custody and Raiffeisen Bank International in the whole region received excellent grades in the markets of Central and Eastern Europe, which clearly highlights the leading position of Raiffeisen International Bank in these markets. RBI group, according to the same poll ranked as the "Regional Top Rated"

Remember, surveys by the "Global Custodian" of research conducted within the business banking segment in Custody is the most prestigious and best known survey in the industry and is based on an analysis of about 5,000 authentic answers that customers use these services in 120 markets. The survey consisted of 70 questions divided by 11 separate segments of services and reflects the perceptions of customers about the services offered by the Bank of guardianship.

Magazine "Global Custodian" this is the prize, except for the Raiffeisen Bank in Bosnia and Austria, and has awarded Raiffeisen banks in Bulgaria, Croatia, Hungary, Romania, Russia and Serbia.

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